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Do you offer custom frames?
Absolutely! We take pride in offering turnkey solutions for building fully customized bike frames. Get in touch with us, and together we can embark on creating your dream bike frame.
What is the minimum order quantity per design? What is the lead time?
The minimum order quantity (MOQ) varies depending on the specific product and material design. For custom Titanium frames, the MOQ is typically around 20 sets, subject to design specifications. Lead time varies based on materials and construction complexity. To obtain precise details, we recommend reaching out to our knowledgeable sales experts at shayla@ora-engineering.com.
Can I have my logo on the product?
Certainly! We gladly accommodate requests to incorporate your logo onto our products, adding a personal touch to your brand.
Do you assist brands in iterating product designs?
Yes, indeed! Prior to commencing production, we engage in an extensive process of product iteration and evaluation, ensuring meticulous attention to detail from conception to realization.
Do you have distributors, dealers, or retailers worldwide?
Currently, we exclusively operate from our facility in Taiwan to maintain consistent quality standards across all ORA products worldwide.
Can I purchase frames directly as a bike enthusiast/consumer?
We work closely with our valued partners and don't directly sell to individual customers. However, we can happily connect you with one of our trusted partners nearby, ensuring you can experience the excellence of our high-quality bike frames and components.
Do you offer complete bikes?
Our focus is on delivering high-quality customizable bike framesets, components, parts, and tubing in various materials such as titanium, stainless steel, chromoly steel, and aluminum. Unfortunately, we do not provide complete bikes as standalone products.
Which brands use your products?
We are proud to supply our exceptional products to esteemed bike brands like FALKENJAGO, RENNSTAHL, RIKULAU, COMMENCAL BICYCLES, and MOTOBECANE USA. For a comprehensive list, please don't hesitate to contact us. We'd be delighted to provide you with a detailed introduction.
What is the warranty on ORA products?
We stand 100% behind the quality of our products, which is why we offer a lifetime service guarantee for all ORA offerings. Your satisfaction and peace of mind are our top priorities.